A help desk ticket case type is defined as follows: If the Process ticket step is configured to set the status to Pending-Triage, when is the status of the case set to Pending-Triage?
After reproducing this on Pega App Studio, I Found out that the right answer is A.
upvoted 2 times
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OsamaB
3 months, 3 weeks agoSergio2825
5 months ago