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Exam PEGACPSA23V1 topic 1 question 15 discussion

Actual exam question from Pegasystems's PEGACPSA23V1
Question #: 15
Topic #: 1
[All PEGACPSA23V1 Questions]

A help desk ticket case type is defined as follows:

If the Process ticket step is configured to set the status to Pending-Triage, when is the status of the case set to Pending-Triage?

  • A. When the Process ticket step starts
  • B. When the Triage stage starts
  • C. When the Enter Ticket Details step completes
  • D. When the Process ticket step completes
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Suggested Answer: D 🗳️
by Sergio2825 at June 18, 2024, 2:47 p.m.

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OsamaB
1 month, 1 week ago
Why not B ( When Triage stage starts )
upvoted 1 times
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Sergio2825
2 months, 3 weeks ago
Selected Answer: A
After reproducing this on Pega App Studio, I Found out that the right answer is A.
upvoted 2 times
...

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A (35%)
C (25%)
B (20%)
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