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Exam 1z0-962 topic 1 question 4 discussion

Actual exam question from Oracle's 1z0-962
Question #: 4
Topic #: 1
[All 1z0-962 Questions]

Identify three activities that you can perform from the Collections Dashboard. (Choose three.)

  • A. Verify Customer Payments.
  • B. Assign a Collector to a delinquent customer.
  • C. View the Total Amount Due for delinquent customers.
  • D. Record an activity to create a task or tasks to follow up on a delinquent customer.
  • E. Update the work status of a work item for a delinquent customer.
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Suggested Answer: BDE 🗳️
by Narayana at Aug. 21, 2019, 9:50 a.m.

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YM143
2 years, 3 months ago
CDE , Total amount overdue column is under Delinquency Infotile
upvoted 2 times
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Westboro
4 years, 5 months ago
C, D, E Collections Dashboard vs Collection Manager Dashboard, read the question carefully.
upvoted 2 times
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Jamrock
4 years, 7 months ago
Per Ian's link (BDE) B. The Collections Manger Dashboard Collectors tab allows you to reassign collectors and assign backup collectors. D: You can create an activity or a series of activities and add detailed information needed to follow up with a delinquent custome (see below) E. Use the Update Work Status feature in the Collections Dashboard to allow your collectors or collectors group to view their delinquent customers work and update their work items status. D) I found here: https://docs.oracle.com/en/cloud/saas/financials/20b/faofc/manage-advanced-collections.html#FAOFC1478655
upvoted 1 times
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lan
5 years, 1 month ago
BDE https://docs.oracle.com/en/cloud/saas/financials/18b/faofc/manage-advanced-collections.html#FAOFC1713065
upvoted 2 times
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Narayana
5 years, 5 months ago
Answer Should be C,D,E
upvoted 1 times
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