A customer calls the Accounts Receivables department and asks for the balance of all invoices that are due in the next 30 days. The customer also has a question about a specific invoice line. As a Billing Specialist, which action would you take?
A.
Search for the information in the Review Customer Account Details user interface.
B.
Apply, reverse, or process the receipt.
C.
Create an open debit memo.
D.
Search for open invoices on the Manage Transaction search page.
D. may be more correct.
Manage Transaction Information; Review of Transactions and Transaction Activities
Use the Manage Transactions page to view detailed or summary information about your invoices, credit memos, debit memos, and chargebacks. Along with standard search and display functions, you can perform these activities on selected transactions:
Review Installments
View Balance Details
View Transaction Activities
https://docs.oracle.com/en/cloud/saas/financials/20b/faofc/manage-customer-billing.html#FAOFC1479574
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