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Exam SuiteFoundation Certification Exam topic 1 question 85 discussion

Actual exam question from NetSuite's SuiteFoundation Certification Exam
Question #: 85
Topic #: 1
[All SuiteFoundation Certification Exam Questions]

Which statement is true about NetSuite support cases?

  • A. Users must provide their login credentials to receive faster resolution from the support team.
  • B. Case message history is available for up to 60 days when using the NetSuite Account Center role.
  • C. Users can check the status of a support case by clicking See Support Cases in the NetSuite Account Center.
  • D. Users can manually set the status of a case to Closed if their concern is resolved internally.
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Suggested Answer: D 🗳️
by AlisaSok at Jan. 25, 2023, 5:43 p.m.

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FanOfHavingFun
5 months, 3 weeks ago
Selected Answer: C
Not sure but C is correct if you have the permission
upvoted 1 times
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netsuiteguru
6 months, 2 weeks ago
D. User can manually set the status of a case to Closed if their concern is resolved internally. Can't be C beacuse the user need access to NetSuite Account Center.
upvoted 1 times
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AlisaSok
1 year ago
Answer is C
upvoted 1 times
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