Answer is D
Checking the Status of Support Cases
If you have a role with permission to do so, you can log in to the NetSuite Account Center to see the status of support cases you have submitted. When you check the status of your support cases, you can learn details about the actions being taken to solve your issue.
You can check the status of support cases by going to the Support tab and clicking the link in the NetSuite Account Center portlet. If you do not see the NetSuite Account Center link in the portlet, contact your account administrator to see if you can be given access. See Accessing the NetSuite Account Center.
https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_N338607.html
A. Using the Administrator role, navigate to Lists > Support > Cases is the correct option to access open case tickets submitted to NetSuite Support by another user. This will allow the Administrator to view all open cases and filter them based on various criteria such as status, priority, etc. From there, the Administrator can click on a specific case to view its details, history, and any related information.
Answer is D
Checking the Status of Support Cases
If you have a role with permission to do so, you can log in to the NetSuite Account Center to see the status of support cases you have submitted. When you check the status of your support cases, you can learn details about the actions being taken to solve your issue.
You can check the status of support cases by going to the Support tab and clicking the link in the NetSuite Account Center portlet. If you do not see the NetSuite Account Center link in the portlet, contact your account administrator to see if you can be given access. See Accessing the NetSuite Account Center.
https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_N338607.html
D
https://suiteanswers.custhelp.com/app/answers/detail/a_id/10038/loc/en_US
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