A user renamed the Customer entity record to Client in the Rename Records/Transactions Page. After navigating to Lists > Relationships, the user still sees Customer as the name of the record instead of Client. Why is this the case?
A.
The user created a custom Center tab named Client under Lists > Relationships. Name changes are applied to standard NetSuite element names, but not to customized elements.
B.
The user renamed the Customer to Client in the English (U.S.) language, but is currently using English UK as the language under Home > Set Preferences > General > Localization > Language.
C.
The user must have at least a Full/Edit level permission to Rename Records/Transactions in order for changes to save.
D.
The user is logged into another role that uses the classic Center tab. Since renaming records or transactions is a user preference, the name change does not apply to that role.
Name changes are applied to standard NetSuite element names (standard records, transactions, and page names), but not to elements you have customized. In the example in step 3 of the following procedure, the standard entity record named “Customer” is renamed “Client”. In this account, you could also have a custom center tab named “Customer”. The name change will not be applied to this custom element.
Answer is B.
In NetSuite, record names can be localized, meaning the name change might only be visible in the specific language in which it was made. If the user changes the language preference, the name change might not be reflected if it wasn't made in that language
Verified B. The user renamed the Customer to Client in the English (U.S.) language, but is currently using English UK as the language under Home > Set Preferences > General > Localization > Language.
Name changes made in the Rename Records/Transactions page apply to the Language preference you currently have set at Home > Set Preferences only, not to every language. You need to reset your Language preference to each language that your account uses and repeat the renaming process. If you do not rename records and transactions with a language set as the preference, users in your account will continue to see the original Record/Transaction names when they set that language as their preference.
https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_N252023.html#:~:text=To%20change%20the%20names%20of,are%20autofilled%20in%20the%20fields.
The user renamed the Customer to Client in the English (U.S.) language, but is currently using English UK as the language under Home > Set Preferences > General > Localization > Language.
Name changes made in the Rename Records/Transactions page apply to the Language preference you currently have set at Home > Set Preferences only, not to every language. You need to reset your Language preference to each language that your account uses and repeat the renaming process. If you do not rename records and transactions with a language set as the preference, users in your account will continue to see the original Record/Transaction names when they set that language as their preference.
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