Exam PL-200 topic 3 question 26 discussion

Actual exam question from Microsoft's PL-200

Question #: 26
Topic #: 3

DRAG DROP
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A company uses a model-driven app for customer support.

The company has the following requirements for the app:

• Send an email in real-time to customers when they enter their email address.
• Send an email to customers at the same time every day for cases that are open for more than 24 hours.

The solution should require the least amount of customization.

You need to configure the model-driven app.

Which components should you use? To answer, drag the appropriate components to the requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Suggested Answer:

by RichXP at Jan. 24, 2023, 11:37 p.m.

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RichXP

Highly Voted 2 years, 3 months ago

correct, power automate flow can run on schedule, but can't run real time. https://learn.microsoft.com/en-us/power-automate/replace-workflows-with-flows

upvoted 11 times

TBeach

3 months, 2 weeks ago

CoPilot answer: Send an email in real-time to customers when they enter their email address: Power Automate flow (3): Power Automate flows can be triggered in real-time when a record is created or updated. You can set up a flow to send an email immediately when a customer enters their email address1. Send an email to customers at the same time every day for cases that are open for more than 24 hours: Classic workflow (2): Classic workflows can be scheduled to run at specific times and can include conditions to check if cases have been open for more than 24 hours. This allows you to send daily emails to customers with open cases

upvoted 1 times

TBeach

3 months, 2 weeks ago

Using Power Automate flow for the real-time email and classic workflow for the scheduled email is generally more efficient and requires less customization. Real-Time Email with Classic Workflow: Classic Workflow: While classic workflows can be triggered on record creation or update, they are not as flexible or user-friendly for real-time operations compared to Power Automate flows. Power Automate provides more straightforward and modern tools for real-time triggers and actions. Scheduled Email with Power Automate Flow: Power Automate Flow: Power Automate can handle scheduled tasks, but classic workflows are more straightforward for simple, time-based operations within Dynamics 365. Classic workflows can be easily set to run at specific times without needing additional configuration.

upvoted 1 times

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61be873

Most Recent 1 year ago

1) Javascript Send an email in real-time to customers when they enter their email address. IN REAL TIME what trigger do you use then? Change field? doesn't exist... In Javascript we can add the onchange event on the field of the form and then execute custom code to send the email https://carldesouza.com/adding-a-javascript-function-to-a-field-in-dynamics-365-power-apps-on-load-with-addonchange/

upvoted 1 times