https://learn.microsoft.com/en-us/training/modules/describe-cloud-service-types/4-describe-software-service
The shared responsibility model applies to all the cloud service types. SaaS is the model that places the most responsibility with the cloud provider and the least responsibility with the user. In a SaaS environment you’re responsible for the data that you put into the system, the devices that you allow to connect to the system, and the users that have access. Nearly everything else falls to the cloud provider. The cloud provider is responsible for physical security of the datacenters, power, network connectivity, and application development and patching.
Software as a service (SaaS) is a cloud service model that allows customers to access and use software applications over the internet. In the SaaS model, the provider is responsible for managing and maintaining the infrastructure, software, and data associated with the application. The customer pays a subscription fee to use the software and does not need to worry about installing, configuring, or maintaining the software.
SaaS minimizes the management responsibility of the customer, as the provider handles most of the management tasks, such as provisioning, scaling, patching, and updating the software. This allows the customer to focus on using the software to meet their business needs, rather than worrying about the underlying infrastructure.
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