Exam MB-310 topic 2 question 15 discussion

DRAG DROP -
You manage customer credit and collections in a Dynamics 365 Finance implementation.
At the beginning of each month, you must send collection letters to customers whose payments are overdue.
You need to configure the collection letter functionality.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:

Suggested Answer:
Step 1: Define the collection letter sequence.
Set up a collection letter sequence on the posting profile
Step 2: Link the collection letter sequence to a customer profile.
Step 3: Post the collection letter.
See step 9 below.

Print collection letters -
1. Go to navigation pane > Modules > Credit and collections > Collection letter > Review and process collection letters.
2. In the Status field, select Created.
3. In the Printed field, select Not printed.
4. Select Print.
5. Select Collection letter note.
6. In the Parameters section, enter the cutoff date for postings.
7. Expand the Records to include section and enter the details of the Collection letter note.
8. Select OK to print the collection letter.
9. Post the collection letter. Etc.
Step 4: Generate the collection letter.
Each collection letter is also associated with a collection letter code. The collection letter code is associated with individual transactions and is used to determine when the next collection letter should be generated for each transaction. For example, if a transaction is more than 30 days overdue, the collection letter code determines that the next collection letter will be sent when the transaction becomes 60 days overdue, if it isn't paid before then.
Reference:
https://docs.microsoft.com/en-us/dynamics365/finance/accounts-receivable/tasks/process-collection-letters