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Exam MB-910 All Questions

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Exam MB-910 topic 1 question 10 discussion

Actual exam question from Microsoft's MB-910
Question #: 10
Topic #: 1
[All MB-910 Questions]

A company uses Dynamics 365 Marketing. The company uses a third-party app to send email surveys to prospects to better understand their business needs.
There is currently no link to prospect records and users report that the survey management process is manual and is difficult to manage.
You need to automate the survey process and streamline collection and analysis of responses.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

  • A. Create a survey in Dynamics 365 Marketing and create a campaign to send it to out and collect data
  • B. Use Customer Voice to collect and analyze survey results
  • C. Use Power Automate to automatically send Customer Voice surveys
  • D. Create surveys in Dynamics 365 Marketing by using Questionnaire
  • E. Use Customer Voice to compile results from the existing third-party app
Show Suggested Answer Hide Answer
Suggested Answer: BC 🗳️

Comments

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mmokut
8 months, 3 weeks ago
I believe the answers are B&C
upvoted 1 times
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wajid124
9 months ago
Dynamics 365 Marketing has no survey function now, the function has been moved to Customer Voice.
upvoted 4 times
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beno_au
11 months ago
Selected Answer: BC
B & C seems to be correct https://learn.microsoft.com/en-us/dynamics365/customer-voice/send-survey-flow
upvoted 2 times
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TiTe123
1 year, 1 month ago
https://learn.microsoft.com/en-us/dynamics365/customer-voice/send-survey-flow BC correct
upvoted 2 times
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Mahakaal97
1 year, 2 months ago
B & C should be correct
upvoted 3 times
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Choj
1 year, 2 months ago
B and D for me: survey campaign can be create within customer voice: https://dynamics.microsoft.com/en-gb/customer-voice/survey-questionnaire/ Power automate is not required to send survey
upvoted 1 times
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oclerio
1 year, 2 months ago
A making no sense, Dyn MKT don't has survey, just Dyn Customer Voive.
upvoted 1 times
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AmandaLM
1 year, 3 months ago
B and C for me
upvoted 3 times
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Caphispania
1 year, 3 months ago
Selected Answer: BC
BC for me
upvoted 2 times
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Candy2002
1 year, 4 months ago
Selected Answer: BC
Dynamics 365 Marketing has no survey function now, the function has been moved to Customer Voice. Thus, B & C is making sense.
upvoted 3 times
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Shuji_m
1 year, 7 months ago
Selected Answer: BC
Dynamics 365 Marketing does not allow survey creation.
upvoted 2 times
LarsR
1 year, 6 months ago
https://learn.microsoft.com/en-us/dynamics365/marketing/surveys Watch this page, It actually is possible to make a survey in D365 marketing.
upvoted 2 times
FabiZamora93
8 months, 1 week ago
The page you provided actually has this: "If you want to create new surveys in Marketing, you should use Dynamics 365 Customer Voice." this is from July 2020 update
upvoted 1 times
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Candy2002
1 year, 4 months ago
Not for now, the function has been switched to Customer Voice. So the answer should be B & C
upvoted 1 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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