Exam AI-102 topic 3 question 16 discussion

DRAG DROP -
You are building a retail chatbot that will use a QnA Maker service.
You upload an internal support document to train the model. The document contains the following question: "What is your warranty period?"
Users report that the chatbot returns the default QnA Maker answer when they ask the following question: "How long is the warranty coverage?"
The chatbot returns the correct answer when the users ask the following question: 'What is your warranty period?"
Both questions should return the same answer.
You need to increase the accuracy of the chatbot responses.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:

Suggested Answer:
Step 1: Add alternative phrasing to the question and answer (QnA) pair.
Add alternate questions to an existing QnA pair to improve the likelihood of a match to a user query.
Step 2: Retrain the model.
Periodically select Save and train after making edits to avoid losing changes.

Step 3: Republish the model -
Note: A knowledge base consists of question and answer (QnA) pairs. Each pair has one answer and a pair contains all the information associated with that answer.
Reference:
https://docs.microsoft.com/en-us/azure/cognitive-services/qnamaker/how-to/edit-knowledge-base