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Exam MB-240 topic 1 question 54 discussion

Actual exam question from Microsoft's MB-240
Question #: 54
Topic #: 1
[All MB-240 Questions]

DRAG DROP -
Your company's inventory clerk is using the Returning to Vendor feature in Dynamics 365 for Field Service to process a customer's request to return a wheel that is the wrong size.
The clerk needs to understand the different tracking options for returning to the vendor.
Which actions correspond with track the return and which actions correspond with another return to vendor option? To answer, drag the type of return to the action. Each type or return may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
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Suggested Answer:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/process-return

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Chosen Answer:
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ceejaybee
1 day, 23 hours ago
In exam, Jun-22
upvoted 2 times
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Ann_Eke
5 months, 4 weeks ago
I've checked this in a trial and it looks like Approved, Shipped & Received are values in the System Status column on the RTV-form. The suggested answer is correct.
upvoted 1 times
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Nandha
1 year, 10 months ago
Suggested Answer is Correct. Ref (Return to Vendor): https://docs.microsoft.com/en-us/dynamics365/field-service/process-return#step-5-optional-create-an-rtv
upvoted 3 times
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Suchi
2 years, 7 months ago
On the link supplied for answer validation, read point 8 and 11 under Step 6: (Optional) Create an RTV. It does not talks about 'other return to vendor'.
upvoted 1 times
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