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Exam PL-400 topic 3 question 4 discussion

Actual exam question from Microsoft's PL-400
Question #: 4
Topic #: 3
[All PL-400 Questions]

DRAG DROP -
Technicians for a company use a model-driven app on their phones to record information about service visits. Users do not have permissions to the Power Apps maker portal to create or update apps.
Technicians report issues with the model-driven app. You are unable to reproduce the issues in a development environment.
You need to provide instructions to the technicians to gather more details about the errors.
Which four actions should you recommend be performed in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:

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Suggested Answer:
Step 1: Open the app in a browser on the phone.
Step 2: Add the following text to end of the URL for the app: "&monitor=true"
You can start a Monitor session from a model-driven app. To do this, append &monitor=true to the end of the URL in the browser. This displays the Monitor command on the model-driven app global command bar. Select Monitor to open a monitoring session in a new tab.
Step 3: Perform the steps to generate the errors and download the results from Monitor.
Step 4: Open the application in a browser on a laptop computer when they return to the office
Reference:
https://powerapps.microsoft.com/en-us/blog/monitor-now-supports-model-driven-apps/
by fihemal249 at Jan. 19, 2022, 12:12 p.m.

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fihemal249
Highly Voted 2 years, 2 months ago
1) Open the application in a browser on a laptop computer when they return to the office 2) Add the following text to the end of the URL for the app: 3) Open the app on a phone by user Power App mobile 4) Perform the steps to generate the errors while you monitor the technicians monitor debug session
upvoted 42 times
itmaxuser
4 days, 3 hours ago
Here's what’s wrong with the sequence: "Open the application in a browser on a laptop computer when they return to the office" ⛔ This should not be the first step. The goal is to capture the issue on the mobile device as it's happening — not after the fact on a laptop. "Add the following text to the end of the URL for the app:" ✅ This is valid — if the app is being accessed via a browser. But it should be added on the phone, not on the laptop. "Open the app on a phone by using Power Apps mobile" ⛔ Incorrect — the &monitor=true URL parameter does not work in the Power Apps mobile app. It only works in a browser. "Perform the steps to generate the errors while you monitor the technician's monitor debug session" ⛔ This implies using live shared monitoring, which is advanced and unnecessary here. Also, it assumes real-time access and monitoring setup, which contradicts the scenario of a technician in the field.
upvoted 1 times
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itmaxuser
Most Recent 4 days, 3 hours ago
✅ Correct Order: Open the app in a browser on the phone. (They must access the model-driven app from a browser, not the Power Apps mobile app, to use the monitor query string.) Add the following text to the end of the URL for the app: "&monitor=true" (This enables Power Apps Monitor logging for the session.) Perform the steps to generate the errors and download the results from Monitor. (The technician will reproduce the issue while Monitor captures telemetry.) Open the application in a browser on a laptop computer when they return to the office. (So you or a developer can review the downloaded Monitor log from step 3.)
upvoted 1 times
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At09
6 months, 2 weeks ago
1) Open the application in a browser on a laptop computer when they return to the office 2) Add the following text to the end of the URL for the app: 3) Open the app on a phone by user Power App mobile 4) Perform the steps to generate the errors while you monitor the technicians monitor debug session
upvoted 2 times
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xyzzy123
1 year, 3 months ago
1) Open the application in a browser on a laptop computer when they return to the office 2) Add the following text to the end of the URL for the app: 3) Open the app on a phone by user Power App mobile 4) Perform the steps to generate the errors while you monitor the technicians monitor debug session
upvoted 1 times
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justin_s
1 year, 3 months ago
"Add the following text to the end of the URL for the app:", and then what? the current app will not join any debug session. you must open a new app by 'play model-driven app' button. "Open the app on a phone by user Power App mobile", what's that for with no debug session??? "Perform the steps to generate the errors while you monitor the technicians monitor debug session", how can you monitor the steps? how can you get the debug session???
upvoted 2 times
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test11234567899
1 year, 5 months ago
1) Open the application in a browser on a laptop computer when they return to the office 2) Add the following text to the end of the URL for the app: 3) Open the app on a phone by user Power App mobile 4) Perform the steps to generate the errors while you monitor the technicians monitor debug session
upvoted 1 times
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CoktaiiL
1 year, 6 months ago
"Model-driven apps for Dynamics 365 Sales, Dynamics 365 Customer Service, and Dynamics 365 Field Service don't run in Power Apps mobile. Instead, you use the Dynamics 365 for phones and tablets app. " that would mean that "Open the app on a phone by user Power App mobile" can't be in the correct answer
upvoted 1 times
PGG
1 year, 5 months ago
I agree with fihemal, sure you were right, I thinks that's why now is just "Open the app on a phone". Exam topic answers doesn't make any sense. Following fihemal answers you will need: 1 -> To been able to open Monitor, using a laptop makes sense, you are not going to be able to debug properly on a phone even if it's allow(I don't know if that is the case) 2 -> Load the monitor to debug the next session 3 -> Open the model-driven app on the enviroment that is generating the error 4 -> Monitor the technician steps while generating the errors to follow up events
upvoted 1 times
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jkaur
2 years, 1 month ago
1) Open the application in a browser on a laptop computer when they return to the office 2) Add the following text to the end of the URL for the app: 3) Open the app on a phone by user Power App mobile 4) Perform the steps to generate the errors while you monitor the technicians monitor debug session
upvoted 4 times
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