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Exam MS-740 topic 5 question 4 discussion

Actual exam question from Microsoft's MS-740
Question #: 4
Topic #: 5
[All MS-740 Questions]

You manage a company's Microsoft Teams environment.
Members of a team cannot send emails to a channel's email address.
You need to determine the cause of the issue.
What are two possible causes? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

  • A. The email has more than 10 file attachments.
  • B. The channel's associated SharePoint folder was renamed.
  • C. The channel email address is part of a distribution list.
  • D. Email integration is not enabled.
  • E. The email contains more than 25 inline images.
Show Suggested Answer Hide Answer
Suggested Answer: BD 🗳️

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Sha7rour
2 years, 3 months ago
Selected Answer: BC
Correct, the below is from the link in the reference: The email includes the channel email address as part of a distribution list. Make sure that the channel email address is being used directly. The SharePoint folder associated with the channel was deleted, renamed, or hasn't been synced. To revert a renamed folder or sync a folder:
upvoted 1 times
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OlikuTR
2 years, 3 months ago
BD for me, but this one's tricky
upvoted 1 times
Sha7rour
2 years, 3 months ago
BC check the link, go to part Troubleshoot email failures https://support.microsoft.com/en-us/office/send-an-email-to-a-channel-in-teams-d91db004-d9d7-4a47-82e6-fb1b16dfd51e
upvoted 1 times
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zzzzzzz
2 years, 11 months ago
,-.-,.
upvoted 2 times
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B000001
3 years, 1 month ago
Selected Answer: CD
The answer is C and D - https://docs.microsoft.com/en-us/learn/modules/troubleshoot-apps-channels/3-troubleshoot-issues-public-private-channels?ns-enrollment-type=LearningPath&ns-enrollment-id=learn.wwl.troubleshoot-microsoft-365-teams B is incorrect - October 2021 - When renaming a Teams channel, the corresponding SharePoint folder will be renamed and reflect the new name. This is done automatically. To continue with the recent improvements, users are not allowed to edit the name of folders linked to channels in SharePoint anymore. You actually get an error that in order to upload the folder, go to Microsoft Teams and change the channel name. Another UI improvement on the SharePoint site is that the Delete and Rename options aren't even available anymore on Teams connected folders. This all reduces the chances that users mistakenly delete or rename the folders in SharePoint, which could affect the Teams file experience in standard channels
upvoted 3 times
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Abhishek1610
3 years, 1 month ago
Selected Answer: BD
- email integration under Teams org-wide settings -The SharePoint folder associated with the channel was deleted, renamed, or hasn't been synced.
upvoted 1 times
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egghead1985
3 years, 2 months ago
Selected Answer: D
explicitly mentioned in the reference... Troubleshoot email failures The following are a few reasons why sending an email to a channel can fail: The feature is not enabled by your IT admin. Contact your admin for more info. Your admin can configure this feature by using email integration under Teams org-wide settings. The channel settings restrict who can send email, such as the channel moderation setting being turned on. Check with a team owner or a channel moderator to see if you have permission to send email to the channel. The email contains more than 50 inline images. The email has more than 20 file attachments. The email has an attachment that's more than 10 MB. The email includes the channel email address as part of a distribution list. Make sure that the channel email address is being used directly. The SharePoint folder associated with the channel was deleted, renamed, or hasn't been synced.
upvoted 2 times
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IgorMatic
3 years, 2 months ago
hmm, yes this one is really interesting. Since few weeks it is not possible to rename the folder in SharePoint, you can do it only in Teams. So i would go definitely with "D" and not sure for second one.
upvoted 1 times
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city_simpli
3 years, 3 months ago
Selected Answer: BD
This one is tricky. I think the answers are B and D because the address actually CAN be a part of a distribution list/s. It doesn't influence anything until somebody tries to use this DL to post a message to the channel and not direct channel email address. The users can use direct address anyway.
upvoted 3 times
Bouncy
3 years ago
...so your answer would be CD, with which I'd agree :)
upvoted 1 times
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EShavarska
3 years, 3 months ago
Selected Answer: BC
Email integration also could be a cause
upvoted 1 times
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Domza
3 years, 3 months ago
"Email integration is not enabled". is also part of a solution. It is not enabled by default.
upvoted 1 times
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