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Exam MS-740 topic 1 question 2 discussion

Actual exam question from Microsoft's MS-740
Question #: 2
Topic #: 1
[All MS-740 Questions]

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A user works from a remote location and has a LAN connection and a mobile internet connection. Each connection is provided by a different internet service provider.
The user can make and receive calls by using the LAN connection. The user cannot make or receive calls by using the mobile connection.
You need to determine the cause of the issue.
Solution: Call Analytics, determine whether a voice call from the user was registered and review relevant call statistics.
Does the solution meet the goal?

  • A. Yes
  • B. No
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️
by Teams9 at Jan. 13, 2022, 12:07 p.m.

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sa86234
Highly Voted 3 years, 3 months ago
Answer is B. User has connectivity issues- Call analytics will not show any telemetry data because the call is not even connected
upvoted 6 times
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tome
Most Recent 2 years, 4 months ago
Selected Answer: A
"Call analytics shows detailed information about the devices, networks, and connectivity related to specific calls and meetings for each user in Teams"
upvoted 1 times
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2MeterSmurf
2 years, 8 months ago
Selected Answer: B
Call Analytics is used for figuring out why a user had poor call quality and meeting experience but the question states the user cant make og receive calls using the mobile connection and you have to be able to make or receive a call in order to determine whether it is poor or good. https://docs.microsoft.com/en-us/MicrosoftTeams/use-call-analytics-to-troubleshoot-poor-call-quality#introduction-to-call-analytics
upvoted 1 times
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Tyffty
2 years, 10 months ago
Selected Answer: A
Going with A https://docs.microsoft.com/en-us/microsoftteams/set-up-call-analytics
upvoted 1 times
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Domza
3 years, 1 month ago
boys/girls this set of questions does not say anything about Teams or Skype lol
upvoted 1 times
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B000001
3 years, 1 month ago
Selected Answer: A
Call Analytics - You can use this tool in order to get detailed information related to specific calls and meetings your users have interacted with. This includes calls and meetings they are a participant in and has other information, such as the device they used, the network they were on, and if video and desktop sharing were used during the session Question states: determine whether a voice call from the user was registered - you can see if a call has been made or not.
upvoted 1 times
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Abhishek1610
3 years, 2 months ago
Selected Answer: A
Call Analytics contains telemetry and service diagnostic data meant to assist Microsoft support engineers in the Debug tab. https://docs.microsoft.com/en-us/microsoftteams/use-call-analytics-to-troubleshoot-poor-call-quality
upvoted 1 times
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Teams9
3 years, 3 months ago
Selected Answer: A
I think Call Analytics can also be used to review what happened with the originated call. Isn't that correct ? https://docs.microsoft.com/en-us/microsoftteams/use-call-analytics-to-troubleshoot-poor-call-quality
upvoted 1 times
Domza
3 years, 3 months ago
Be aware, these question not always right. Please check and verify. Lets do this!
upvoted 1 times
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