Exam MS-700 topic 4 question 28 discussion

Actual exam question from Microsoft's MS-700

Question #: 28
Topic #: 4

HOTSPOT -
You have a Microsoft 365 subscription that uses Microsoft Teams.
You need to configure phone settings to meet the following requirements:
✑ Put a call on hold, and then transfer the call.
✑ Hide the calling phone number of outgoing calls.
What should you configure for each requirement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Show Suggested Answer

Suggested Answer:

Reference:
https://docs.microsoft.com/en-us/microsoftteams/set-the-caller-id-for-a-user

by AJSid at Dec. 22, 2021, 4:03 p.m.

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AJSid

Highly Voted 7 months, 3 weeks ago

it should be Call Park Policies, Call park lets people put a call on hold and transfer it to other people within your organization.

upvoted 22 times

Harshul

3 months, 4 weeks ago

It should be Call Forwarding. Use call forwarding or simultaneous ringing to send calls to other users or external phone numbers https://docs.microsoft.com/en-us/learn/modules/manage-phone-system-for-microsoft-teams/08-create-manage-calling-policies

upvoted 4 times

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banderas

7 months, 2 weeks ago

fully agree !!

upvoted 2 times

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VHarripersad

Highly Voted 5 months ago

Forwarding - When u select transfer, call auto goes on hold while u enter name/number to transfer. Call park - call is put on hold with a code generated, however call is NOT TRANSFERRED. Call HAS TO BE RETRIEVED.

upvoted 16 times

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876LKZ

Most Recent 5 months, 3 weeks ago

Call park policies does not forward. It puts the call on hold and the receptionist makes an announcement with a code. Call forwarding is the right answer.

upvoted 7 times

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fejoes

7 months, 1 week ago

It should be Call Park Policies and Caller ID Policies

upvoted 8 times

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