You are the administrator for an organization. A user named User1 can communicate with User2 from an external domain by using chat. User1 is not able to add User2 to a team. You need to ensure that User1 can add User2 to a team. What should you do?
A.
Enable external access.
B.
Confirm whether the domain is in the external access allowed list.
C.
Ask the administrator of the external domain to add your domain to their Allowed Domain list.
The answer is correct, you just need to add one specific person to the team (not entire domain). Enabling guest access and adding User2 to team is easiest and best option
External access – lets you find, call, and chat with users in other domains. Guest access – lets you add individuals to your teams, as guests, using their email address
Federation is already in place so no need for the other options, just allow guest access in the required portals.
upvoted 4 times
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