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Exam MB-910 topic 1 question 63 discussion

Actual exam question from Microsoft's MB-910
Question #: 63
Topic #: 1
[All MB-910 Questions]

A company uses Dynamics 365 Field Service.
The maintenance manager wants to be able to add a list of questions to work orders to ensure that field technicians follow the same steps when servicing customer equipment.
You need to explain to the manager which features are available to meet the requirement.
Which feature should you use?

  • A. Connected Field Service
  • B. Inspections
  • C. Microsoft Customer Voice
  • D. Scheduling
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Suggested Answer: B 🗳️
by mongro at Nov. 16, 2021, 9:38 p.m.

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nailedIT
7 months, 4 weeks ago
The correct answer is B. Inspections. Field Service inspections are digital forms that technicians use to quickly and easily answer a list of questions as part of a work order. The list of questions can include safety protocols, pass-and-fail tests for a customer asset, an interview with a customer, or other audits and assessments. With a drag-and-drop interface, inspections are easy to create, and are easier for technicians to fill out compared to paper forms. Inspection answers are stored in Microsoft Dataverse, making it easy to report on results and fit inspections into your automated business processes. https://learn.microsoft.com/en-us/dynamics365/field-service/inspections
upvoted 4 times
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fmontez
1 year, 7 months ago
Selected Answer: B
In exam 15/09.
upvoted 2 times
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Mac0li
1 year, 9 months ago
Selected Answer: B
Inspections: This provides capabilities to create a digital form that the technician is using to answer a list of questions provided. URL: https://docs.microsoft.com/dynamics365/field-service/inspections
upvoted 3 times
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Ana20
1 year, 11 months ago
Selected Answer: B
https://docs.microsoft.com/en-us/dynamics365/field-service/inspections
upvoted 3 times
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mongro
2 years, 5 months ago
correct
upvoted 2 times
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