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Exam AZ-900 All Questions

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Exam AZ-900 topic 1 question 1 discussion

Actual exam question from Microsoft's AZ-900
Question #: 1
Topic #: 1
[All AZ-900 Questions]

DRAG DROP -
Your company intends to subscribe to an Azure support plan.
The support plan must allow for new support requests to be opened.
Which of the following are support plans that will allow this? Answer by dragging the correct option from the list to the answer area.
Select and Place:

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Suggested Answer:
References:
https://azure.microsoft.com/en-us/support/plans/

Comments

Chosen Answer:
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Tonyburg
Highly Voted 3 years, 1 month ago
So the answer would be this one? Can anyone confirm? Basic DEVELOPER STANDARD PROFESSIONAL DIRECT
upvoted 228 times
Duke_Lew
2 months ago
Should be correct as Basic > Developer > Standard > Professional Direct. As Premier is now only supported for the existing users until 1st July 2022, but not for new users, this question shows that you are a new user. As of July 1, 2021, Microsoft will no longer enter into Premier Support agreements for new customers. Beginning July 1, 2022, Microsoft will no longer offer Premier Support agreements for renewing customers.
upvoted 31 times
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Dhamus
8 months, 3 weeks ago
Correct, the Premier cannot be opened directly.
upvoted 3 times
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Vitthaltvp
2 years, 9 months ago
Yes, this is correct one as per MS
upvoted 6 times
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Esward
2 years, 2 months ago
Basic plan we can open ticket, microsoft simply saying upgrade plan to get help
upvoted 6 times
Esward
2 years, 2 months ago
which means you will not get help on basic plan
upvoted 5 times
RachelMoray
8 months, 3 weeks ago
And premium is not offered any more meaning the answer is Developer,Standard and Professional direct right? Please someone confirm by liking the post
upvoted 2 times
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Diip
Highly Voted 2 years, 10 months ago
As per the support plan from Azure portal under Basic plan, The "Technical support" and "Who can Open Cases" are blank. So from my understanding, under Basic plan we can not have either technical support nor open any cases. Source - https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/supportPlans So the answer should be Dev, Standard, Professional Direct.
upvoted 11 times
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Learn2Earn
Most Recent 3 days, 13 hours ago
As of 21st November, 2024, the URL (https://azure.microsoft.com/en-us/support/plans/) lists out four plans Basic > Developer > Standard > Professional Direct. Each options allows us to request support.
upvoted 1 times
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Super63
1 week, 4 days ago
Most of the questions in here are still valid – I passed the exam today – the 14/11/24 with a score of 920 out of a possible 1000. Many answers in are plainly wrong. The questions and answers have been copied from other sites with no proper technical validation. The validation is provided by many users in this site who corrected many of the answers giving a reason why. Also note that Microsoft has changed the name of some technologies which are as yet to be incorporated in this site. One such example is ENTRA ID which is the new name for AZURE AD. I also got a 50% discount for the exam by attending an online Microsoft session on Azure Foundations. Link in here https://learn.microsoft.com/en-us/credentials/certifications/azure-fundamentals/?practice-assessment-type=certification
upvoted 3 times
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minnnnertyuss
1 month ago
Basic, Developer, Standard, Professional direct can submit as many support tickets as they need
upvoted 1 times
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Bella_hd
1 month, 1 week ago
The new plans for azure to allow new support requests to b opened are Developer Standard Professional Direct The Basic plan is a self-help and community-based support option it does not allow new support requests to be opened. It is more accurately described in pro version of guide from examtopicspro.com. Best of luck for the preparation.
upvoted 7 times
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ItsMadhusAzure
1 month, 1 week ago
As case severity and response time is mention only for developer, standard and Professiona Direct. Answer is DEVELOPER - STANDARD PROFESSIONAL DIRECT DEVELOPER CASE SEVERITY Any RESPONSE TIME 8 STANDARD CASE SEVERITY C B A RESPONSE TIME 8 4 1 PROFESSIONAL DIRECT CASE SEVERITY C B A RESPONSE TIME 4 2 1
upvoted 1 times
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Reninne
2 months ago
From chatptg: Azure offers several support plans that allow opening of new support requests, including: Basic Support: provides 12x5 technical support with a 1-hour response time for critical issues. Developer Support: provides 24x7 support for development and testing. Standard Support: provides 24x7 technical support with a 1-hour response time for critical issues. Professional Direct: provides personalized 24x7 technical support directly from Microsoft experts. Premier Support: provides the highest level of technical support with dedicated support engineers. All of these support plans allow for opening new support requests. The level of support and response time vary between the plans. So all of them
upvoted 4 times
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ancity
2 months ago
The Azure support plans that allow for new support requests to be opened are: Developer Standard Professional Direct The Basic support plan does not allow for new support requests to be opened, as it is a self-help and community-based support option
upvoted 2 times
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TanisMezzelfo
2 months ago
The correct answer should be: -Developer -Standard -Professional Direct -Premier I found this explanation: The Basic support plan does not allow opening new support requests. It only provides access to billing and subscription management support, online self-help resources, and support forums. The Developer, Standard, Professional Direct, and Premier support plans all allow your company to open new support requests with Microsoft for technical assistance. These plans offer increasing levels of support, response times, and additional benefits as you move up the tiers. The Developer plan has the lowest cost and is suitable for trial and non-production environments. Standard is ideal for production workloads, while Professional Direct and Premier provide the highest level of support with faster response times, proactive guidance, and additional services like on-demand training and advisory consultations.
upvoted 1 times
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karthikwarrior
2 months, 1 week ago
If you want the ability to open new support requests, you should subscribe to Developer, Standard, Professional Direct, or Premier support plans. The Basic plan does not offer the ability to open support tickets.
upvoted 1 times
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Alsari
2 months, 1 week ago
Basic, Developer, Standard, Professional direct can submit as many support tickets as they need https://azure.microsoft.com/en-us/support/plans
upvoted 1 times
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ssssw
2 months, 3 weeks ago
DEVELOPER STANDARD PROFESSIONAL DIRECT PREMIER
upvoted 1 times
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ssssw
2 months, 3 weeks ago
DEVELOPER STANDARD PROFESSIONAL DIRECT Premier
upvoted 1 times
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Bryan_ZZ
3 months, 1 week ago
Basic Developer Standard Professional Direct
upvoted 1 times
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chops92
3 months, 2 weeks ago
Is premier actually a support plan for azure? I don't see it on https://azure.microsoft.com/en-us/support/plans
upvoted 1 times
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Patch010
7 months, 1 week ago
BASIC DEVELOPER STANDARD PROFESSIONAL DIRECT
upvoted 1 times
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