Customer Lockbox is used by MS engineers when they need to have access to your data. They use this for requesting permissions to access the data and there is an approval process for it.
Answer should be eDiscovery
https://learn.microsoft.com/en-us/purview/ediscovery?view=o365-worldwide
You can search mailboxes and sites in the same eDiscovery search, and then export the search results. You can use Microsoft Purview eDiscovery (Standard) cases to identify, hold, and export content found in mailboxes and sites.
https://learn.microsoft.com/en-us/purview/customer-lockbox-requests
However, some cases require a Microsoft engineer to access your content to determine the root cause and fix the issue. Customer Lockbox requires the engineer to request access from you as a final step in the approval workflow.
The correct answer is eDiscovery.
To use Microsoft Purview eDiscovery to identify, hold, and export electronic information, users can follow these steps:
Create an eDiscovery case.
Place eDiscovery holds on the relevant content locations.
Search for the relevant content.
Export the relevant content for further review.
Microsoft Purview eDiscovery is a powerful tool that can help organizations to comply with legal and regulatory requirements, and to manage their data risks. It is also a valuable tool for organizations that are conducting investigations.
The correct answer is "eDiscovery."
eDiscovery is used to identify, hold, and export electronic information that might be used in an investigation. It stands for electronic discovery and is a crucial part of legal processes, helping organizations comply with data requests for litigation or investigations.
IA:eDiscovery refers to the process of discovering, collecting, and producing electronic information (such as emails, documents, databases, and other digital files) for legal purposes, particularly in the context of litigation or investigations. It involves identifying and preserving relevant electronic records in a manner that ensures their authenticity and integrity.
The other options you mentioned—customer lockbox, data loss prevention, and resource lock—do not specifically pertain to the process of identifying, holding, and exporting electronic information for investigative purposes. They have different purposes:
Customer Lockbox: This is a feature in cloud services that allows customers to have explicit control over when and how a cloud service provider can access their data. It's primarily a security and privacy feature.
Data Loss Prevention (DLP): DLP refers to a set of tools and processes used to prevent sensitive information from being accessed, shared, or distributed in an unauthorized manner.
Resource Lock: This is a term that might refer to a feature in cloud computing environments that allows users to prevent resources (such as virtual machines or storage) from being modified or deleted. It's a form of access control.
I feel the correct answer is eDiscovery
See copied from Microsoft "eDiscovery (Premium). The eDiscovery (Premium) tool builds on the existing case management, preservation, search, and export capabilities in eDiscovery (Standard). eDiscovery (Premium) provides an end-to-end workflow to identify, preserve, collect, review, analyze, and export content that's responsive to your organization's internal and external investigations."
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