You have a webchat bot that provides responses from a QnA Maker knowledge base. You need to ensure that the bot uses user feedback to improve the relevance of the responses over time. What should you use?
Active learning.
1.Bot gets the answer from the knowledge base with the GenerateAnswer API, using the top property to get a number of answers.
2.Bot determines explicit feedback: Using your own custom business logic, filter out low scores. In the bot or client-application, display list of possible answers to the user and get user's selected answer.
3.Bot sends selected answer back to QnA Maker with the Train API.
this is a good procedure to embed active learning. I would enhance is to collect multiple user hits before retraining the model. User may (un)intentionally select the wrong response and as a bot designer you have to make sure the quality stays high (responsible AI!).
Answer is correct. Active learning is a technique where the system actively selects certain samples from the user interactions and prompts the user to provide feedback on the relevance or correctness of the response. This feedback is then used to update and refine the model, improving its performance over time.
By incorporating active learning into the bot's workflow, you can collect feedback from users and leverage it to continually train and fine-tune the model. This iterative process helps the bot learn from user interactions, identify areas for improvement, and deliver more accurate and relevant responses in the future.
https://learn.microsoft.com/en-us/azure/cognitive-services/qnamaker/how-to/use-active-learning
A voting comment increases the vote count for the chosen answer by one.
Upvoting a comment with a selected answer will also increase the vote count towards that answer by one.
So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.
RRJMkNxo
Highly Voted 1 year, 11 months agokzue
1 year, 5 months agocatalene
Highly Voted 1 year, 10 months agordemontis
Most Recent 1 week agoAmrden
1 year, 6 months agoomw2wealth
1 year, 10 months ago