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Exam PL-600 topic 1 question 4 discussion

Actual exam question from Microsoft's PL-600
Question #: 4
Topic #: 1
[All PL-600 Questions]

HOTSPOT -
You are designing a Power Platform solution for a company that provides in-home appliance maintenance. When a customer schedules a service appointment, a dispatcher assigns one technician for a specific time and location.
The solution must capture information about the technician assigned to each appointment and the list of tools that the technician must bring to the appointment.
You need to recommend the data type for the captured information.
Which data type should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Show Suggested Answer Hide Answer
Suggested Answer:
Box 1: Choice -
Like Choices below, but can only select one of the option.
Incorrect Answers:
✑ Customer: A lookup column that you can use to specify a customer, which can be an account or contact.
✑ Lookup: Data in one table often relates to data in another table. For example, you might have a Teachers table and a Class table, and the Class table might have a lookup relation to the Teachers table to show which teacher teaches the class. You can use a lookup column to show data from the Teachers table.
This is commonly referred to as a lookup column.
The LookUp function finds the first record in a table that satisfies a formula. Use LookUp to find a single record that matches one or more criteria. For both, the formula is evaluated for each record of the table

Box 2: Choices -
You can customize forms (main, quick create, and quick view) and email templates by adding multi-select columns that are called Choices. When you add a choices column, you can specify multiple values that will be available for users to select. When users fill out the form they can select one, multiple, or all the values displayed in a drop-down list.
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/types-of-fields

Comments

Chosen Answer:
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ZVV
Highly Voted 3 years, 11 months ago
Lookup, Choices
upvoted 106 times
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[Removed]
Highly Voted 3 years, 10 months ago
Lookup, Choices for sure. Otherwise you would have to essentially hard code the list of technicians into the choice list.
upvoted 13 times
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Mail20
Most Recent 1 month ago
Lookup, Choices
upvoted 1 times
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Simmi123_
2 months, 2 weeks ago
So, In the question they asked to capture information about the technician, not the technician itself so I think this answer is correct.
upvoted 1 times
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wsjones
10 months, 1 week ago
ChatGPT agrees with this answer. Look up and choices! Character AI suggested Text. ???
upvoted 3 times
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Manisco
1 year, 3 months ago
One technician row - Lookup. N tools options - Choices
upvoted 1 times
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MEG_Florida
1 year, 9 months ago
Look Up and Choices. No way would anyone create a Choice that lists every single Technician. Plus it says capture details about the ones chose, which is done via a lookup. a Choice, wouldn't be a "technician" it would simply be an id value and text value which means nothing
upvoted 2 times
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EmpellorCRM
1 year, 10 months ago
Lookup, Choice. Lookup for user, as the technician must be user. There is no Choices data type, Choice for the type, configured for multiselect.
upvoted 2 times
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Parth91
1 year, 11 months ago
Lookup and Choices are the correct one.
upvoted 1 times
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poweruser06
2 years ago
Lookup, choices
upvoted 1 times
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Muzera
2 years, 5 months ago
Lookup, Choices
upvoted 1 times
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Maarten76
2 years, 9 months ago
1. Lookup 2. Choices (the tools could also be stored in a table of tools instead of an optionset, but then you'd need a many-to-many relationship, which was not in the answers list).
upvoted 3 times
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Icky
2 years, 10 months ago
Resource Types in FS are lookups to tables and are not choices. The answer is Lookup, Choices
upvoted 4 times
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alainle
2 years, 11 months ago
Lookup,Choices
upvoted 1 times
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sivsrinivas
3 years ago
Everyone is talking in general terms here. You have to get more specific in customer service applications. In CS in D365, you have list of technicians available on the board with the required skill sets, and the dispatcher picks only one technician. Dispatcher makes one choice based on several factors (as per question: one techie). So, the choice is the right answer. You never lookup in CS app. Def. Choices: coz dispatcher/technician goes with varieties of tools depending on the issue both inventory and non-inventory items that aid the operation.
upvoted 4 times
uberlord
6 months, 2 weeks ago
no where does it state were using d365 cs, its just a power platform solution, could be a canvas app, lookup is correct
upvoted 1 times
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Fyrus
3 years, 1 month ago
One technician row: Lookup N tools options: Choices
upvoted 2 times
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giogo
3 years, 2 months ago
1. LookUp 2- Choices
upvoted 1 times
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