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Exam AZ-900 topic 1 question 338 discussion

Actual exam question from Microsoft's AZ-900
Question #: 338
Topic #: 1
[All AZ-900 Questions]

HOTSPOT -
To complete the sentence, select the appropriate option in the answer area.
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Suggested Answer:
If the SLA for an Azure service is not met, you receive credits for that service and that service only. The credits are deducted from your monthly bill for that service.
If you stopped using the service where the SLA was not met, your account would remain in credit for that service. The credits would not be applied to any other services that you may be using.
Service Credits apply only to fees paid for the particular Service, Service Resource, or Service tier for which a Service Level has not been met. In cases where
Service Levels apply to individual Service Resources or to separate Service tiers, Service Credits apply only to fees paid for the affected Service Resource or
Service tier, as applicable. The Service Credits awarded in any billing month for a particular Service or Service Resource will not, under any circumstance, exceed your monthly service fees for that Service or Service Resource, as applicable, in the billing month.
Reference:
https://azure.microsoft.com/en-gb/support/legal/sla/analysis-services/v1_0/

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SecaWa5997
Highly Voted 2 years, 3 months ago
Not entirely correct, you should claim your it, otherwise Microsoft will not credit you
upvoted 16 times
zimzimzimma
4 weeks ago
Right? I've read in a similar question that you need to claim the credits yourself and MS doesn't do it for you. Has this been changed per June 2023?
upvoted 1 times
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bcih
Highly Voted 2 years, 3 months ago
correct
upvoted 6 times
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zellck
Most Recent 5 months, 3 weeks ago
"credit your Azure account" is the answer. https://learn.microsoft.com/en-us/partner-center/request-credit#service-outages-service-level-agreement-issues-credit
upvoted 1 times
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silviogremio
1 year ago
Another interesting point is, credits would not be applied to any other services that you may be using if you stop using the service
upvoted 2 times
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Franco11
2 years, 1 month ago
You should Submit a Claim at the end of the next month. then microsoft will credit you Correct!
upvoted 6 times
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Tanvirwq
2 years, 3 months ago
Answer is absolutely correct!
upvoted 5 times
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