A retailer sells products by using an e-commerce site, brick and mortar stores, and phone sales. Different processes are used for each type of order source. You need to ensure that you can support each type of sale. What should you recommend?
A.
case management and loyalty programs
B.
a retail store, an online store, and a call center
This question is pretty simple, I reiterate the question, A retailer sells products by using an e-commerce site, brick and mortar stores, and phone sales. If a retailer is selling product via e-commerce site, physical stores and through phone calls then certainly it needs 3 different mediums to cater to e-commerce, physical stores and a call center.
This comment is pretty simple it as is just reiterates that the question is pretty simply by noting the fact that the example retailer sells products through using an e-commerce site, brick and mortar stores, and phone sales and then points our that the answer is simply stating this fact
Sure, what are the possible ways to support sales channels such as e-commerce site, brick and mortar stores, and phone sales.
E-commerce is a business model that lets firms and individuals buy and sell things over the internet.
Brick and mortar means the physical presence of an organization or business in a building
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