HOTSPOT - For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point. Hot Area:
Suggested Answer:
Box 1: Yes - Azure bot service can be integrated with the powerful AI capabilities with Azure Cognitive Services.
Box 2: Yes - Azure bot service engages with customers in a conversational manner.
Box 3: No - The QnA Maker service creates knowledge base, not question and answers sets. Note: You can use the QnA Maker service and a knowledge base to add question-and-answer support to your bot. When you create your knowledge base, you seed it with questions and answers. Reference: https://docs.microsoft.com/en-us/azure/bot-service/bot-builder-tutorial-add-qna
Isn't the QnA Maker part of the Azure Bot Services? My answer would be Y/Y/Y based on: https://azure.microsoft.com/en-us/services/bot-services/#features
I think you are right. The QnA Maker service, which is a part of Azure Bot Service, allows you to import FAQ documents or provide URLs to webpages containing FAQ content. It then processes and analyzes the content to generate a knowledge base of questions and answers that can be used by a bot to provide responses to user queries.
I believe the good answers are Y/Y/N.
No, because Azure Bot Service itself cannot directly import FAQ to question and answer sets. However, you can use QnA Maker, a service integrated with Azure Bot Service, to create, train, and publish a knowledge base of question and answer pairs, including FAQs. Once the knowledge base is created, it can be linked to an Azure Bot Service to enable the bot to answer questions based on the FAQ content. (https://learn.microsoft.com/en-us/azure/ai-services/qnamaker/tutorials/create-faq-bot-with-azure-bot-service)
The answer is Yes to C
Azure Bot Service can import FAQs into QnA Maker, which is now part of Azure Cognitive Services for Language. QnA Maker is a service that enables users to create a knowledge base by extracting questions and answers from various sources, including FAQ documents.
You can import FAQs into QnA Maker by uploading a document, providing a URL, or entering questions and answers manually. QnA Maker then processes the information and creates a knowledge base that you can use to build a conversational AI experience with Azure Bot Service.
Therefore, Azure Bot Service can indirectly import FAQs into QnA Maker, which can then be used to build a conversational AI experience.
YYN
As of my last knowledge update in September 2021, Azure Bot Service does not have a built-in feature for directly importing Frequently Asked Questions (FAQs) into a bot. However, you can integrate FAQ functionality into your bot by creating a knowledge base and using Azure services like QnA Maker to manage and retrieve FAQs.
YYN is the answer.
https://learn.microsoft.com/en-us/training/modules/build-faq-chatbot-qna-maker-azure-bot-service/2-get-started-knowledge-base
You can easily create a user support bot solution on Microsoft Azure using a combination of two core services:
- Language service. The Language service includes a custom question answering feature that enables you to create a knowledge base of question and answer pairs that can be queried using natural language input.
- Azure Bot service. This service provides a framework for developing, publishing, and managing bots on Azure.
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