Welcome to ExamTopics
ExamTopics Logo
- Expert Verified, Online, Free.
Mail Us[email protected]
Menu
Microsoft Discussions
exam questions

Exam AI-900 All Questions

View all questions & answers for the AI-900 exam
Go to Exam

Exam AI-900 topic 1 question 1 discussion

Actual exam question from Microsoft's AI-900
Question #: 1
Topic #: 1
[All AI-900 Questions]

A company employs a team of customer service agents to provide telephone and email support to customers.
The company develops a webchat bot to provide automated answers to common customer queries.
Which business benefit should the company expect as a result of creating the webchat bot solution?

  • A. increased sales
  • B. a reduced workload for the customer service agents
  • C. improved product reliability
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️
by abhi0706 at Oct. 7, 2020, 2:14 a.m.

Comments

Chosen Answer:
This is a voting comment (?) , you can switch to a simple comment.
Switch to a voting comment New
Submit Cancel
abhi0706
Highly Voted 4 years ago
B is correct
upvoted 44 times
...
ksarhan
Highly Voted 3 years, 11 months ago
B is correct
upvoted 9 times
...
www_certifiedumps_com1
Most Recent 1 week, 3 days ago
Correct Answer: B
upvoted 1 times
...
sumanshu
2 weeks ago
Vote for 'B' A. increased sales ==> Wrong (Chat Bot is just for answer queries, and it could be common queries like product status etc) - It will not increase sales. B. a reduced workload for the customer service agents ==> Correct (if answer will be given automatic by chat bot, it will reduce agent workload) C. improved product reliability ==> Wrong (No relation with product reliability which company is selling..)
upvoted 3 times
...
MohanDas4
2 weeks, 2 days ago
Answer is B (as most of the chatbots are used to reduce work load for customer support professionals)
upvoted 1 times
...
Darkcignus
7 months, 1 week ago
B is the right answer
upvoted 1 times
...
Boss001
10 months ago
Selected Answer: B
B is correct
upvoted 1 times
...
candyak
10 months, 2 weeks ago
Selected Answer: B
B is right
upvoted 2 times
...
reddyreddy
1 year ago
B is the correct answer ... greetings for Napule
upvoted 1 times
...
Random2212
1 year, 1 month ago
Selected Answer: B
Definitely B
upvoted 1 times
...
RJ1989
1 year, 1 month ago
Selected Answer: B
B is correct
upvoted 1 times
...
Dip_ml_2023
1 year, 1 month ago
Selected Answer: B
agent workload will be reduced by chatbot
upvoted 1 times
...
mcp111
1 year, 2 months ago
Selected Answer: B
agent workload will be reduced by chatbot since it can answer simple questions
upvoted 1 times
...
Litonn
1 year, 2 months ago
Selected Answer: B
B is the right answer
upvoted 2 times
...
Darlia
1 year, 3 months ago
B is correct
upvoted 1 times
...
sowhkk
1 year, 3 months ago
Selected Answer: B
B est correct
upvoted 1 times
...
sowhkk
1 year, 3 months ago
B est correct
upvoted 1 times
...
Load full discussion...

Get IT Certification

Unlock free, top-quality video courses on ExamTopics with a simple registration. Elevate your learning journey with our expertly curated content. Register now to access a diverse range of educational resources designed for your success. Start learning today with ExamTopics!

Start Learning for free
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel