A company plans to upgrade from Microsoft Dynamics AX 2012 to Dynamics 365 Finance and Dynamics 365 Supply Chain Management. The company has a large call center that uses a third-party system to enter sales orders.
The company decides to keep the third-party system and integrate it with Dynamics 365 Finance and Dynamics 365 Supply Chain Management.
The company also wants to reuse the Microsoft Dynamics AX 2012 integration and endpoints with Dynamics 365 Finance and Dynamics 365 Supply Chain Management.
For performance reasons, non-real-time integrations must be avoided.
All solutions that are proposed should be supported by Microsoft in case there are performance issues.
You need to plan the integration strategy.
What should you do?
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2 days, 22 hours ago