Exam MB-240 topic 1 question 26 discussion

Actual exam question from Microsoft's MB-240

Question #: 26
Topic #: 1

You are implementing Dynamics 365 for Field Service.
Your customer needs to understand how they can schedule the closest possible resource to a work order. The requirement further specifies it could be start of day from the company's site or during the middle of the day from an existing work order.
You need to provide them with the settings they need to properly configure so the closest resource is found when using the schedule assistant.
What should you suggest?

A. Update the Resources Synchronization Timeout (in sec) setting within the Schedule Board Settings.
B. Update the Load Default Filters on the Schedule Assistant.
C. Update the Starting Location to Organization Unit within Schedule Board Settings.
D. Update the filter on the Scheduler core tool tips view.

Show Suggested Answer

Suggested Answer: D 🗳️

by smar at May 10, 2020, 2:20 p.m.

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LILIA97

2 months ago

Selected Answer: C

D wrong cause D. Update the filter on the Scheduler core tool tips view: This setting pertains to the information shown in tooltips on the Schedule Board. It does not directly affect resource scheduling or proximity considerations.

upvoted 1 times

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jakub_kangur

9 months, 3 weeks ago

Selected Answer: D

I will go for D. Open your work order and select Book - schedule assistant will open Go to the grid list of resources to the coumn Distance and change to Sort Ascending. you will see closest agents on top of the list. Does it solve the problem?

upvoted 3 times

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