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Exam MS-900 topic 1 question 461 discussion

Actual exam question from Microsoft's MS-900
Question #: 461
Topic #: 1
[All MS-900 Questions]

You are using Microsoft 365 services with a Cloud Services Provider (CSP).

The CSP informs you that the monthly uptime of your Microsoft 365 services for the previous month was 97%.

You need to determine the service credit that you should receive from Microsoft.

Which service credit percentage should you receive?

  • A. 0%
  • B. 25%
  • C. 50%
  • D. 100%
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Suggested Answer: C 🗳️
by DancingKirby at March 29, 2025, 6:29 p.m.

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DancingKirby
4 weeks, 1 day ago
Selected Answer: C
chatgpt: Microsoft provides service credits based on the uptime percentage as defined in the Microsoft Online Services Service Level Agreement (SLA). Microsoft 365 SLA for Uptime and Service Credits: 99.9% or higher = No credit 99.0% – 99.9% = 25% service credit 95.0% – 99.0% = 50% service credit Less than 95.0% = 100% service credit Your Scenario: The CSP reported a 97% uptime for the previous month. 97% falls between 95.0% and 99.0% uptime, so you are eligible for a 50% service credit. Answer: ✅ 50% service credit should be received from Microsoft.
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