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Exam MB-230 topic 2 question 26 discussion

Actual exam question from Microsoft's MB-230
Question #: 26
Topic #: 2
[All MB-230 Questions]

DRAG DROP
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You manage Dynamics 365 Customer Service. You have a routing rule set named CustomerResolution that assigns general inquiry cases to a queue named GeneralInquiry.

You need to assign technical support cases to a queue named TechSupport.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

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Suggested Answer:
by Nyanne at March 27, 2025, 9:16 a.m.

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Nyanne
1 month ago
Correct. Tested in system
upvoted 1 times
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