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Exam MB-220 topic 3 question 31 discussion

Actual exam question from Microsoft's MB-220
Question #: 31
Topic #: 3
[All MB-220 Questions]

Your company currently hosts a lead generation form on a content management system (CMS) webpage managed by a third-party provider. The web team wants to replace the existing lead generation form with Dynamics 365 Customer Insights - Journeys forms.

The Customer Insights - Journeys form should pre-fill the contact information from Customer Insights - Journeys for contacts who allow tracking.

Which two actions will achieve the pre-fill requirement? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

  • A. Switch to a form on an Event Portal created on Customer Insights - Journeys.
  • B. Retain the webpage on their CMS by using form embedding with a Customer Insights - Journeys form.
  • C. Switch to a form on a marketing page created on Customer Insights - Journeys.
  • D. Retain the webpage on their CMS by using form capture with a Customer Insights - Journeys form.
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Suggested Answer: BC 🗳️
by Hancha at Nov. 20, 2024, 8:03 p.m.

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Hancha
4 days, 11 hours ago
Selected Answer: BC
Not AD because: A. Switch to a form on an Event Portal created on Customer Insights - Journeys: Event portals are primarily designed for event registrations, not general lead generation forms. While it can collect information, it’s not the intended solution for pre-filling forms for lead generation. D. Retain the webpage on their CMS by using form capture with a Customer Insights - Journeys form: Form capture allows mapping of external forms to Dynamics 365 but does not support pre-filling contact information because the form data is collected and processed externally, not directly integrated with Dynamics 365 Customer Insights - Journeys.
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