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Your company recently installed the real-time marketing module.
You need to make sure that the consent center is filled with the correct consent data currently available in Dynamics 365 Customer Insights - Journeys and from legacy campaign solutions.
Solution: You load the consent information that was already captured for contacts in Customer Insights - Journeys by selecting the corresponding option from the top ribbon in the consent center.
Does this meet the goal?
Hancha
5 months, 2 weeks ago