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You need to create a journey that sends an email to all members of a dynamic segment, named “New Customers.”
The email should not be sent to members of another dynamic segment, named “Customers in Kolkata.”
It is essential that no one in the “Customers in Kolkata” segment should receive any communications from this journey, including the first email in the journey, which is on the tile immediately after the Audience tile.
Solution: You create a new compound segment that combines the “New Customers” segment with the “Customers in Kolkata” segment using a BUT NOT operator, and then set that new compound segment as the Audience for the journey.
Does this meet the goal?
Hancha
5 months, 2 weeks ago