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Exam MB-240 topic 1 question 265 discussion

Actual exam question from Microsoft's MB-240
Question #: 265
Topic #: 1
[All MB-240 Questions]

You are implementing Dynamics 365 Field Service. Your customer needs to understand how they can schedule the closest possible resource to a work order. The requirement further specifies it could be start of day from the company's site or during the middle of the day from an existing work order.

You need to provide them with the settings they need to properly configure so the closest resource is found when using the schedule assistant.

What should you suggest to the customer?

  • A. Update the Starting Location to Organization Unit on the Bookable Resource.
  • B. Update the Resources Synchronization Timeout (in sec) within the Scheduling Parameters.
  • C. Update the filter on the Scheduler resource tool tips view.
  • D. Update the Load Default Filters on the Schedule Board.
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Suggested Answer: C 🗳️
by MrEz at Oct. 24, 2024, 6:10 p.m.

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LnP
2 months ago
Selected Answer: A
By setting the Starting Location appropriately, the Schedule Assistant can correctly calculate travel distances and recommend the closest resource at any given time—whether at the beginning of the day from a company site or from a prior work order.
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mbilal079
5 months, 4 weeks ago
Selected Answer: A
A A is correct choice
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MrEz
6 months ago
question 26 was: You are implementing Dynamics 365 for Field Service. Your customer needs to understand how they can schedule the closest possible resource to a work order. The requirement further specifies it could be start of day from the company's site or during the middle of the day from an existing work order. You need to provide them with the settings they need to properly configure so the closest resource is found when using the schedule assistant. What should you suggest? A. Update the Resources Synchronization Timeout (in sec) setting within the Schedule Board Settings. B. Update the Load Default Filters on the Schedule Assistant. C. Update the Starting Location to Organization Unit within Schedule Board Settings. D. Update the filter on the Scheduler core tool tips view. answer was C
upvoted 1 times
MrEz
6 months ago
or during the middle of the day from an existing work order • A. Update the Starting Location to Organization Unit on the Bookable Resource he could start in new York but now be in los angeles (taken a flight afterwards), how would this help?? • B. Update the Resources Synchronization Timeout (in sec) within the Scheduling Parameters  not an option at all • C. Update the filter on the Scheduler resource tool tips view.  related to the map, indicating time. Maybe if they are very close, this helps to see the specific distance. 22.5 km or 21 km distance • Load default filters: Set default filters:  how should this help?? If you update a filter and want to save it as your new default filter, select Options> Save Current Filters as Default. To go back to your default filter, select Options> Load Default Filters
upvoted 1 times
MrEz
6 months ago
C. Update the filter on the Scheduler resource tool tips view.
upvoted 1 times
MrEz
6 months ago
• A. Update the Starting Location to Organization Unit on the Bookable Resource. - Without a starting location (in this scenario!)  it does not work: he system uses these values for scheduling and routing. What we don’t know: the current value. The scenario is unclear. If it is already Organization Unit it would make no sense. You are implementing… default is location agnostic and requires updating. Maybe you have to update it because you are just setting up. However on the Bookable Resource is singular, it would have to be plural! It does not help update just one of dozens. A lot of guessing. -
upvoted 1 times
MrEz
6 months ago
C. Update the filter on the Scheduler resource tool tips view. - By default this shows the time, which is a measure of proximity “closest ” in terms of time you could be faster/closer even if someone else is nearer in terms of meters distance because the other may run via traffic jam. In business terms time is more important than meters. So the filter (!) of the view itself(not the data in it) does not need updating (when users commonly say update the view they mean not the view but the data in it). But you could still argue that strictly you may add a distance and therefore update the view filter (or better yet colums! So it is not the filter!! -> A!) to show the meters/km there…; are you on schedule board and it asks for assistant only?! I finally go for A.
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