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Exam MB-240 topic 1 question 232 discussion

Actual exam question from Microsoft's MB-240
Question #: 232
Topic #: 1
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Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

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You are a Microsoft Dynamics 365 Field Service dispatcher using the Scheduling Assistant function.

One of your customers, Adventure Works, does not want one of your resources to be scheduled to work orders going forward. However, this resource must be available to be scheduled for other accounts.

Solution: You create a Requirement Resource Preference record and set the Preference Type to Restricted, and Account to Adventure Works. You also enter an expiration date of four (4) months from today.

Does this meet the goal?

  • A. Yes
  • B. No
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Suggested Answer: A 🗳️

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LnP
2 months ago
Selected Answer: A
A. Yes The solution meets the goal. By creating a Requirement Resource Preference record with the Preference Type set to "Restricted" and linking it to the Adventure Works account, you ensure that the specified resource is prevented from being scheduled to work orders for Adventure Works. The restriction is account-specific, meaning the resource remains available for scheduling with other accounts, which aligns with the requirement. Additionally, setting an expiration date of four months from today (February 21, 2025, making it June 21, 2025) provides a time-bound restriction, after which the preference will no longer apply, though the requirement does not specify a need for permanence or temporariness. Thus, the solution fully satisfies the stated goal.
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MrEz
6 months ago
B. No. Yes=so you think the customer is happy to see the resource he wanted to reject just 5 months afterwards again on his project?! The expiration date is ootb not required.
upvoted 3 times
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