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Exam MB-240 All Questions

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Exam MB-240 topic 1 question 229 discussion

Actual exam question from Microsoft's MB-240
Question #: 229
Topic #: 1
[All MB-240 Questions]

You are configuring work orders for technicians to complete the onsite service.

When a work order is completed, the customer needs to receive an invoice for the labor charge time spent by the technician to complete the service.

Which option should the technician use to enter their time spent?

  • A. Work Order Service Task Type
  • B. Field Service Product Type as Non-Inventory
  • C. Work Order Incident Type
  • D. Field Service Product Type as Service
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Suggested Answer: A 🗳️

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LnP
2 months ago
Selected Answer: D
The technician should use Option D: Field Service Product Type as Service to enter their time spent. This option is specifically designed for tracking labor charges and ensuring that the time spent by the technician is accurately recorded and invoiced to the customer.
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MrEz
6 months, 1 week ago
D. Field Service Product Type as Service
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MrEz
6 months, 1 week ago
• Services: Services that are sold on a time-and-materials basis. Examples of services are an oil disposal and recycling fee, a product sanitation fee, or an initial consultation fee. All prices and costs associated with services are defined as hourly rates. Services will also have a duration of service associated with them when they are added to work orders. Duration of service can be calculated in one of two ways: o Manual: The duration is entered by the field agent by using the mobile application.
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MrEz
6 months ago
3. A Work Order can have multiple Work Order Services (billable items) and Work Order Service Tasks (steps to complete) Additionally, the technician can enter the actual duration that the work order service task took to complete, which they can compare to the estimated duration. rather A. assuming that the Product Type = Service is on the entity product. (the scenario is not well worded to understand where you stand when you need to add the time)
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