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Exam MB-910 topic 1 question 166 discussion

Actual exam question from Microsoft's MB-910
Question #: 166
Topic #: 1
[All MB-910 Questions]

A company is using Dynamics 365.

The company plans to converse with customers through social media.

You need to recommend a solution that provides conversation with customers.

What should you recommend?

  • A. Dynamics 365 Customer Service
  • B. Dynamics 365 Customer Insights
  • C. Dynamics 365 Customer Voice
  • D. Omnichannel for Customer Service
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Suggested Answer: D 🗳️
by 7641732 at Sept. 24, 2024, 10:16 a.m.

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ah2006
3 weeks ago
Selected Answer: D
If the goal is to converse with customers through social media, Omnichannel for Customer Service is the best solution.
upvoted 1 times
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7641732
7 months, 1 week ago
Selected Answer: D
Correct!
upvoted 1 times
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