Exam MB-335 topic 1 question 38 discussion

Actual exam question from Microsoft's MB-335

Question #: 38
Topic #: 1

HOTSPOT -
A manufacturing company uses Dynamics 365 Supply Chain Management.
The company identifies a bill of materials (BOM) item that needs to be recalled for a product.
The engineering department needs to link customer support incidents and knowledgebase articles related to the product change.
Other items affected by this change must reference the same support incidents and knowledgebase articles.
You need to recommend features to facilitate this business process.
Which features should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.