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Exam MB-240 topic 1 question 160 discussion

Actual exam question from Microsoft's MB-240
Question #: 160
Topic #: 1
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You are a Microsoft Dynamics 365 Field Service dispatcher using the Scheduling Assistant function.

One of your customers, Adventure Works, does not want one of your resources to be scheduled to work orders going forward. However, this resource must be available to be scheduled for other accounts.

Solution: You select the resource in the Restricted Resources field within the Schedule Assistant filter every time you book a work order for Adventure Works.

Does this meet the goal?

  • A. Yes
  • B. No
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Suggested Answer: B 🗳️

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MrEz
2 months, 1 week ago
"You select the 'resource in the Restricted Resources field' within the Schedule Assistant filter every time you book a work order for Adventure Works." What?? as i understand it, you select exactly the restricted resource manually and add it to Adventure Works - that is just the pure opposite the customer wants! ;-) also this sounds like a manual process - i don't think this could ever be a good solution my say: B, No. (there is a backend filtering, nothing to select specifically, manually and if do NOT select 'the restricted resource''
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Remko
7 months, 2 weeks ago
Selected Answer: A
Technically if you use the filter restricted, the resource doesn't show on the schedule board for that order. Doesn't mean it's efficient. You filter that resource out.
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