Exam MB-230 topic 7 question 20 discussion

Actual exam question from Microsoft's MB-230

Question #: 20
Topic #: 7

You are customizing a Dynamics 365 Customer Service implementation for a company.

The company's support center wants to open a chat channel in a Power Apps portal for their partners.

You need to add a chat widget in the portal.

What should you do?

A. Copy the code snippet from the workstream form and paste it in the web template of the portal homepage.
B. Copy the code snippet from the chat form and paste it in the Chat Widget Code in Content Snippets.
C. Copy the code snippet from the chat form and paste it in the web template of the portal home page.
D. Copy the code snippet from the workstream form and paste it in the Chat Widget Code in Content Snippets.

Show Suggested Answer

Suggested Answer: B 🗳️

by Kratinhos at July 13, 2023, 3:12 p.m.

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Nyanne

4 weeks, 1 day ago

Selected Answer: B

Correct https://learn.microsoft.com/en-us/training/modules/omnichannel-chat/5-widget

upvoted 1 times

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Kratinhos

9 months, 2 weeks ago

Correct https://learn.microsoft.com/en-us/dynamics365/customer-service/embed-chat-widget-portal#embed-chat-widget-in-your-power-apps-portals

upvoted 3 times

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Exam MB-230 topic 7 question 20 discussion

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Nyanne

Kratinhos

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