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Exam MB-230 topic 5 question 8 discussion

Actual exam question from Microsoft's MB-230
Question #: 8
Topic #: 5
[All MB-230 Questions]

A company is implementing Customer Service Insights.

Users need to understand customer data in more detail.

You need to complete the initial configuration of the workspaces.

Which three tasks should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

  • A. Add an agent permission role to the required users.
  • B. Add a viewer permission role to the required users.
  • C. Connect Customer Service Insights to a Power BI environment.
  • D. Share the connected workspace with the required users.
  • E. Connect Customer Service Insights to a Common Data Service environment.
Show Suggested Answer Hide Answer
Suggested Answer: BDE 🗳️
by Kratinhos at June 28, 2023, 5:30 p.m.

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Nyanne
1 month ago
Selected Answer: BCE
Assume this is to provide access in Power BI for users to view the data there in the Power BI workspace.
upvoted 1 times
Nyanne
1 month ago
Viewer permission role https://learn.microsoft.com/en-us/power-bi/collaborate-share/service-roles-new-workspaces
upvoted 1 times
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Kratinhos
10 months ago
Selected Answer: BDE
BDE as you have to integrate customer insights with dataverse environment. There's also no mention in the question about having Power BI https://learn.microsoft.com/en-us/dynamics365/customer-insights/customer-insights-dataverse
upvoted 3 times
cAMP
5 months, 4 weeks ago
But workspace is related to PowerBI, right?
upvoted 1 times
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