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Exam MB-230 topic 1 question 49 discussion

Actual exam question from Microsoft's MB-230
Question #: 49
Topic #: 1
[All MB-230 Questions]

You are a Dynamics 365 Customer Service administrator. Emails are automatically converted to cases.

Users report that emails are no longer being converted to cases.

What is the possible cause?

  • A. The Dynamics Flow process is not running.
  • B. Your user ID does not have permission to run the process effectively.
  • C. The workflow process has been deactivated.
  • D. The solution has not been published.
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Suggested Answer: C 🗳️
by Milo84 at June 26, 2023, 3:18 p.m.

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Milo84
Highly Voted 1 year, 4 months ago
If Emails are automatically converted to cases by using the latest version of the feature via Automatica Create and Update record rules, we do not have a Workflow (deprected one) but a Modern Flow (Power Automate).
upvoted 8 times
Moppu
3 months, 2 weeks ago
Agreed i reckon A
upvoted 1 times
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MrEz
Most Recent 6 months ago
the email server has a glitch
upvoted 1 times
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