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Exam MB-230 topic 4 question 29 discussion

Actual exam question from Microsoft's MB-230
Question #: 29
Topic #: 4
[All MB-230 Questions]

You are implementing Omnichannel for Customer Service.

The customer service supervisor wants to change one of the intraday KPI calculation methods.

You need to modify the supervisor dashboard with the new KPI.

Which tool should you use?

  • A. Power BI Pro
  • B. Report Wizard
  • C. Power Platform Maker portal
  • D. Supervisor settings
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️
by wwhung at June 17, 2023, 5:54 a.m.

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wwhung
10 months, 1 week ago
Selected Answer: A
Reference: https://learn.microsoft.com/en-us/dynamics365/customer-service/configure-intraday-dashboard-supervisor#configure-customized-intraday-insights-reports
upvoted 3 times
Nyanne
4 weeks, 1 day ago
Deprecated now. Hopefully wont appear in exam
upvoted 1 times
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