Nope. You can set bot convext variables value using setContextProvider.
https://learn.microsoft.com/en-us/dynamics365/customer-service/developer/reference/methods/setcontextprovider
ChatGPT agrees with you.
The answer is A. setContextProvider.
Explanation:
When custom context variables are enabled, they need to be populated by a listener that actively sets them into the chat context. According to the online documentation, the mechanism to supply these variables is handled by the event listener that calls the setContextProvider. If this listener isn’t running, then the context variables won’t be set when new chats are initiated, which matches the reported issue. In contrast, methods like getContextProvider are used to retrieve the variables once they’re set, rather than populating them.
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