Exam MB-230 topic 2 question 38 discussion

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You are implementing Dynamics 365 Customer Service for a call center. There are separate queues for level1 and level2.

You need to set up the queues to meet the following requirements:

• Users must have their own queues that no one else can access.
• Users must not be able to view each other's queue.
• Users must be able to work from the support queue.

Solution:
• Set up each user queue to be private.
• Set up level1 and level2 queues to be private and add applicable members.
• Set up the support queue to be public.

Does the solution meet the goal?