B. Quick find - because it needs to search on all fields. Related is only on specified fields.
https://learn.microsoft.com/en-us/dynamics365/customerengagement/on-premises/admin/configure-quick-find?view=op-9-1#what-system-administrators-should-consider-before-enabling-or-disabling-full-text-indexing
I will go for B. Setup quick find view is a pre-requisite for KB search according to this link: https://learn.microsoft.com/en-us/dynamics365/customer-service/use/search-knowledge-articles-csh#knowledge-base-search-control
Correct. In the app side pane, select the Smart assist (light bulb) icon to view knowledge article suggestions that are related to your case.
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