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Exam ITILFND V4 All Questions

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Exam ITILFND V4 topic 1 question 315 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 315
Topic #: 1
[All ITILFND V4 Questions]

What is the value of a service?

  • A. A tangible or intangible deliverable of the service
  • B. The amount of money that is created or saved for the service consumers by using the service
  • C. The benefits, usefulness, or importance of the service, as perceived by the stakeholders
  • D. A result for a stakeholder enabled by the outputs of the service
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Suggested Answer: C 🗳️
by Darsenator at Jan. 30, 2023, 10:05 a.m.

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Darsenator
Highly Voted 1 year, 9 months ago
C Keyword = Perceived C. The benefits, usefulness, or importance of the service, as PERCEIVED by the stakeholders
upvoted 5 times
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A (35%)
C (25%)
B (20%)
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