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Exam ITILFND V4 All Questions

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Exam ITILFND V4 topic 1 question 239 discussion

Actual exam question from ITIL's ITILFND V4
Question #: 239
Topic #: 1
[All ITILFND V4 Questions]

Which practice makes use of methods from Lean, Agile and DevOps?

  • A. Service desk
  • B. Continual improvement
  • C. Problem management
  • D. Incident management
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Suggested Answer: B 🗳️

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RickyQ
Highly Voted 1 year, 10 months ago
Selected Answer: B
Approaches to continual improvement include, for example: • Lean methods for providing perspectives on the elimination of waste • Agile methods for focusing on making improvements incrementally at a cadence • DevOps methods for working holistically and ensuring that improvements are not only designed well but applied effectively.
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