When using the 'continual improvement model', which information should be produced by an organization in order to understand where the organization is now?
1. What is the vision -> Business mission, vision goals and objectives
2. Where are we now -> Perform baseline assessments (knowing the start point)
3. where do we want to be -> Define measurable targets (knowing end point)
4. How do we get there -> Define the improvement plan
5. take action -> execute improvement plan
6. Did we get there -> evaluate metrics and KPIs -> How do we keep the moment going
the correct answer is C. Assessment results. The other options are not relevant for this step of the model. Business objectives are part of the vision (step 1), improvement plans are part of how do we get there (step 4), and measurable targets are part of where do we want to be (step 3).
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