Answer is A
4.5.5
Obtaint/build key message
The purpose of the obtain/build value chain activity is to ensure that service components are available when and where they are needed, and meet agreed specifications.
4.5.5 - The purpose of the obtain/build value chain activity is to ensure that service components are available
when and where they are needed, and meet agreed specifications.
C. Deliver and support
In the ITIL value chain, the "Deliver and Support" activity is concerned with the availability of service components. This activity ensures that services are delivered and supported according to the agreed specifications and service levels, including the availability of services and components, ensuring that services meet the organization’s needs and are available when and where they are needed.
C. Deliver and support
The "Deliver and Support" value chain activity in ITIL V4 focuses on ensuring that services are delivered and supported according to agreed specifications and stakeholders' expectations. This includes managing the availability, performance, and security of service components, ensuring that users have access to services when required, and providing support when issues arise. Thus, the availability of service components is a central concern of this activity.
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